Support Center

How do I start using CalmSpace?

Download the CalmSpace app from the App Store or Google Play, create an account with your email, and begin your 3-day free trial. No credit card required to start!

What's the difference between subscription tiers?

Is my data secure and private?

Yes! We use end-to-end encryption, are HIPAA compliant, and SOC 2 certified. Your conversations with Sam and all personal data are encrypted and never shared with third parties. Read our Privacy Policy for full details.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time through your device's app store settings (App Store or Google Play). Your subscription will remain active until the end of your current billing period.

Is CalmSpace a replacement for therapy?

No, CalmSpace is designed to complement, not replace, professional mental health care. Sam is an AI companion for daily wellness support, but we always recommend consulting with licensed mental health professionals for serious concerns or clinical treatment.

What devices are supported?

CalmSpace is available for iOS devices (iPhone and iPad) running iOS 13.0 or later, and Android devices running Android 8.0 or later. We're continuously working to expand device compatibility.

How does the AI companion work?

Sam uses advanced AI technology to provide personalized mental wellness support. The AI learns from your interactions to offer more relevant guidance while maintaining strict privacy standards. All conversations are processed securely and never used to train external AI models.

I'm having technical issues. What should I do?